Dojo simple, short-contract package
Dojo is a relatively new product powered by Paymentsense with 12-month card machine contracts followed by a monthly, rolling contract. Merchants with an annual card turnover above £150k can get custom fees.
If you are locked into another card machine contract, Dojo can pay up to £3,000 of the exit fees to your old payment provider.
There’s a monthly rental fee (max. £20 + VAT) for Dojo Go, monthly platform fee (£10 + VAT) for access to the payment platform, and charges for transactions and a few other things.
The plan is best suited for businesses with a consistent sales volume, because you’ll have to pay a minimum of £24.95 per month towards transactions (“monthly minimum service charge”).
Transaction fees depend on the brand and type of card accepted. Consumer debit and credit cards from Visa, Mastercard and Maestro cost 1.4% + 5p per transaction. Business, premium and corporate cards cost 1.99% + 5p per transaction. Amex has their own (typically higher) fees that are variable.
Above an annual card turnover of £150k, Dojo customises your rates which may fall between 0.3%-2% plus a fixed authorisation fee.
You get free next-day payouts with Dojo – including Bank Holidays and weekends – which is faster than most payment providers can guarantee.
The Dojo Go card machine is a PAX A920 model with a large touchscreen and user-friendly interface. It comes with a built-in SIM card for mobile connectivity but works with WiFi. Add to that the long 10-hour battery life and you have a mobile card machine that’s ideal for use anywhere on the road, for table service and many other scenarios. It also integrates with most major POS systems, if you’re not using it on its own.
We found it tedious that you can’t add a description to transactions, though. It’s therefore not suitable for inventory tracking or checking what was sold, but a Dojo app does allow you to check sales figures remotely. Ecommerce integration and payment links are also available for slightly higher transaction fees.
A smaller card terminal, Dojo Pocket, is available for table service, but this is only for Dojo Go customers who’s renting the PAX A920 terminal as well.
Overall, Dojo is a great option for staffed businesses that consistently make several thousands of pounds a month and need a quality card machine for most situations. If onboarding goes smoothly, you should be up and running within a week.
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